Return Policy

We want you to be completely satisfied with your purchase. If you’re not 100% happy, we’re here to help! Please review our return policy below.

Eligibility for Returns

Items must be returned within 30 days of purchase.
Returned items must be in original condition—unused, unwashed, and in original packaging (if applicable).
Please include your receipt or proof of purchase.

Non-Returnable Items

Certain items, such as perishable goods, personal care items, and sale items, may be non-returnable. If an item is non-returnable, it will be clearly marked on the product page.

Return Process

Initiate a Return: Contact us at [contact email] with your order number and details about the product you wish to return.
Pack Your Item: Securely pack the item in its original packaging (or similar protective packaging).
Ship the Item: We will provide a return address and any necessary instructions. Return shipping costs are the responsibility of the customer, unless the item was defective or incorrect.

Refunds

Once we receive your return, we’ll inspect the item and notify you of the status of your refund.
Approved refunds will be processed within 5 business days to your original payment method. Please allow additional time for your bank or card issuer to process the funds.

Exchanges

If you wish to exchange an item for a different size, scent, or product, please initiate a return for the original item and place a new order.

Damaged or Defective Items

If you received an item that was damaged or defective, please contact us within 7 days of receiving your order. We’ll arrange for a replacement or refund at no additional cost to you.